Privacy Policy

Wedding Joy

1. Introduction

At Wedding Joy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

By using our website and services, you agree to this Privacy Policy.

2. Information We Collect

We collect personal information that you provide directly to us when you:

Place an order through our webshop
Subscribe to our newsletter
Contact us via email or forms

This may include:

Name
Address and shipping details
Email address
Payment details (processed securely through third-party payment providers)
Customization details (names, dates, or other text you provide for personalized products)

3. How We Use Your Data

We use your personal data to:

Process and fulfill your orders
Communicate order updates and shipping information
Respond to questions or customer support requests
Send marketing or promotional emails (only if you have opted in)
Comply with legal obligations (e.g. tax or accounting regulations)

4. Legal Basis for Processing

We process your data based on:

Contractual necessity: to complete your purchase and deliver your products.
Legal obligation: to meet tax, accounting, and consumer law requirements.
Consent: if you subscribe to our newsletter or marketing emails.

You can withdraw your consent for marketing emails at any time by clicking “unsubscribe” in any of our messages.

5. Data Retention

We store your personal information only as long as necessary for the purposes described above.

Typically:

Order information is kept for up to 7 years.
Marketing data is kept until you unsubscribe or request deletion.

6. Data Sharing

We only share your data with trusted third parties necessary to operate our business, such as:

Payment providers (e.g. PayPal)
Shipping partners (e.g. UPS, DHL)
Email service providers for order confirmations and notifications

These third parties are bound by confidentiality and GDPR-compliant data protection agreements.

We never sell or rent your data to other parties.

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic.

You can manage or disable cookies through your browser settings. Some cookies are essential for the webshop to function correctly (e.g., for your shopping cart).

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

All data is transmitted securely using SSL (Secure Socket Layer) encryption.

9. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent for marketing communications
Request data portability

To exercise these rights, contact us at nina@wedding-joy.com.

We will respond to your request within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

11. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

📧 nina@wedding-joy.com